Delivery fees can be a frustrating addition to any purchase, whether you expect them or not. It can often seem like the cost of delivery is just another opportunity for a business to skim more off the consumer. However, from small companies to large ones the opposite is often true—many companies are losing money on their cost of delivery.
Regardless of where you stand on this issue or how much delivery costs, we believe you deserve to know how your money is being spent. We also believe in fair wage practices for our team members and a full service experience that relieves the pain points of traditional furniture resale.
This all goes to say that our delivery fee is a crucial part of keeping the team running and isn’t just a fee for profit. In fact, we don’t make any profit on it. 100% of it goes directly toward creating a seamless delivery experience. See exactly how it breaks down, below.